Bettendorf Public Library

Policies

Drive-Up Services

Return of materials

Bettendorf Public Library Information Center provides a drive-up return for the deposit of all library materials. The return is available 24 hours a day, seven days a week. Patrons returning materials must separate by print and non-print. Non-print materials must be deposited in the slot marked "audio/video" and print materials in the slot marked "books".

Pick-up Window

Bettendorf Public Library Information Center provides a pick-up window for the convenience of its customers.

The pick-up window is open as follows:

Monday through Thursday : 9:30 to 10:30 a.m. & 3:00 to 6:00 p.m.
Friday : 9:30 to 10:30 a.m.

Patrons must arrange in advance for library materials to be available at the window. Materials will be held at the window for two working days.

To check out material at the pick-up window, a patron must present a valid library card that does not have charges for unreturned materials.

Patrons may also return overdue materials to the pick-up window and pay fines. These transactions do not require prior arrangement.

Checkout, return and fine payment transactions may occur at the pick-up window. Other transactions such as paying for a lost item, registering for a library card, reserving a book must be handled inside the building at the Check-Out Desk.


Adopted 12/12/96
Revised 11/98
Revised 4/02