Bettendorf Public Library will reopen to limited onsite public services starting Monday, May 18, as authorized by Proclamation of the Governor of the State of Iowa. Until social distancing and group meeting size requirements issued by the State of Iowa and public health authorities return to regular levels, the Library will be open Monday-Saturday resuming regular Hours of Operation (Closed Sundays), offering the following modified services. *Until all QC Rivershare Consortium libraries reopen, some services may be available to Bettendorf cardholders only.
Circulation Services- New Card Registration/Renewal (online/phone only), No-contact Curbside Pickup Service (Reserve items online/phone only), Payments (online/phone only), Materials Return (Drive-up only)
Information and Youth Services- On-site Public Access Computers; Reference and Readers’ Advisory (online or by phone only); Online Programs (only), Digital Materials, and Databases (online).
Temporarily Unavailable Services- On-site library collection areas, public meeting rooms, study rooms, outreach visits, public copier/fax, and notary services are temporarily unavailable to the public until further notice. *Physical library materials can be reserved in advance, online or by phone, for scheduled No-contact Curbside Pick-up Service.
All “live” on-site programs and activities are temporarily suspended until July 1, and will gradually resume in “phases”, based on social distancing and meeting size requirements set by state and public health officials. *Recorded library programs can be accessed online.
Updates- Get the latest updates on available library services at Library/City social media outlets and library website @ www.bettendorflibrary.com.
Effective Monday, May 11, 2020, the Bettendorf Public Library will begin walk-up No-Contact Curbside
Pick-up Service for Bettendorf Library cardholders, available Monday – Thursday, from 11 a.m. to 6 p.m.
and Friday-Saturday 11 a.m. – 4 p.m.
Bettendorf cardholders will be able to place online hold requests on Bettendorf items beginning
Wednesday, May 6. Limit 10 hold requests per library card. This service does not include: Interlibrary loan
requests from other libraries; kits, board games and puzzles; tablets, Playaway Views and Launch-pads.
While the Library building remains temporarily closed to the public under current proclamation by the
Governor of Iowa, the Library will offer the following modified services:
Information (Adult) and Youth Services:
Updates- Get the latest updates on available library services at Library/City social media outlets and
library website at www.bettendorflibrary.com.
In accordance with the recent proclamation issued by Governor Reynolds on April 27, 2020, the library remains closed to the public through May 15, 2020, unless otherwise ordered. Staff continues to be available in-house (Monday - Friday, 9:00 a.m. - 5:00 p.m.) and via email, providing personal reference service, general information assistance, readers’ advisory, and access to the library’s collection of online databases. The Library’s collection of digital materials is available to Bettendorf cardholders online, 24/7. Please continue to check the library’s social media outlets and websites for facility updates.
Based on administrative decision and recommendations of the regional QC COVID-19 Coalition, the library closure will be extended until April 30, 2020.
After careful consideration and monitoring of the COVID-19 virus, Bettendorf Public Library will temporarily suspend automated book return services effective March 26, 2020, until the library reopens to the public. Patrons are asked to hold on to library materials during this period. As a reminder, due dates on library materials have been extended until May 18, 2020.
The Library’s extensive catalog of digital resources is available to the community to access and enjoy; offering e-books, digital magazines and music downloads, audiobooks, and online research and learning tools, for patrons of all ages through the Library’s website at www.bettendorflibrary.com. Patrons who do not currently have a library card can register for a card online through the library website for immediate access to online resources.
Library staff continue to monitor email communications via email@example.com for online reference assistance. Staff is available to provide general information assistance by phone at 563-344-4175. Updates on library services will be available on the library and city websites, and the Library’s Facebook page. Thank you.
Effective at 5:00 p.m., March 23, 2020, lending and delivery of physical materials at the Bettendorf Public Library, including the ability to place or pick-up library reserves at the library facility will be suspended until further notice.
Bettendorf Public Library card holders can access a wide selection of digital online resources remotely, and at any time, including eBooks, eMagazines, eAudiobooks, and more at http://www.bettendorflibrary.com.
City and library social media outlets and websites will provide up-to-date information on continuing availability of services. Please check these resources for regular updates. Reference and on-site assistance with online resources is available by email at firstname.lastname@example.org or phone at 563-344-4175.
To assist library users during the recent unprecedented closure of area libraries, Bettendorf Public Library and Rivershare Consortium libraries will extend due dates on all items to May 18, 2020.
The City of Bettendorf is closely monitoring the ramifications of the Coronavirus (COVID-19). In order to evaluate our community’s health condition, the City has joined the Quad Cities COVID-19 Coalition. The Coalition, which is made up of area health, business, government and emergency management officials, is meeting regularly to review the most current guidelines from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and state and local authorities in order to make proactive adjustments to our preparedness and response plan. (City's Coronavirus (COVID-19) Message, 3/13/2020)
At the Bettendorf Public Library we value our role as a community resource serving as a gateway to life-long learning, offering a diverse spectrum of innovative services, materials, and programming. During the coming days, library and city staff will continue to work toward providing as many services as possible while observing health and safety recommendations of local authorities.
Based on administrative decision and recommendations of the regional QC COVID-19 Coalition, the library will be closed to the public effective March 16, 2020 at 5:00 p.m. through March 31, 2020. All public library programs, meeting room reservations, outreach, and offsite services will be temporarily suspended for the duration of the closure.
At this time, the Library's pick-up window will be open Monday - Friday 9:00 a.m.- 5:00 p.m. for pick up of system holds and material returns. Library staff will be available during these hours for reference assistance by phone at 563-344-4175 or email at email@example.com. Reserves on Bettendorf materials can be placed by patrons directly through the online catalog, or with staff assistance by phone or email. Please continue to refer to follow the Library's social media outlets and website for future updates.
The library offers a wide selection of digital materials that can be accessed remotely, online and at any time, including eBooks, eMagazines, eAudiobooks, and more at www.bettendorflibrary.com/digital-content.